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Stakeholder Engagement

Stakeholder Engagement Process

SK Square promotes the happiness and value of its stakeholders and grows together with them through communicating through various channels.

  1. Stakeholder identification
  2. Communication channel operation
  3. Materiality assessment and implementation of core needs
  4. Monitoring
  5. Stakeholder value boosting

Stakeholder Communication Channels

Stakeholder Communication channel
Customer
  • Website (available at all times)
Shareholders & Investors
  • General shareholders’ meeting (once a year), investor meetings (total 100 times*), and participation in securities company conferences and meetings (total 20 times)
Employees
  • Employee town hall meetings (6 sessions; semi-annually), Management Council (3 sessions; semi-annual), and ethical management reporting channel (available at all times)
Suppliers
  • Safety and Health Council (4 sessions; semi-annually), Open4U (available at all times)
Stakeholder Communication channel
Customer
  • Website (available at all times)
Shareholders & Investors
  • General shareholders’ meeting (once a year), investor meetings (total 100 times*), and participation in securities company conferences and meetings (total 20 times)
Employees
  • Employee town hall meetings (6 sessions; semi-annually), Management Council (3 sessions; semi-annual), and ethical management reporting channel (available at all times)
Suppliers
  • Safety and Health Council (4 sessions; semi-annually), Open4U (available at all times)

* Cumulative: November 2021 when SK Square launched to 1st half of 2022

Stakeholder Value Enhancement Goals

  • Conduct materiality assessment based on stakeholder opinions regularly (once a year)
  • Shorten stakeholder communication channel operation intervals and boost their participation

Major ESG Issues and Expectations by Stakeholder

Stakeholder Major ESG Issues and Expectations
Companies Invested
  • Business innovation and growth, communication channels, ethical management, climate change response, and environmental management
  • Customer satisfaction and economic performance
Shareholders & Investors
  • Stock price and dividend change issues, business environment changes and business performance, general shareholders’ meeting
  • Business innovation and growth, economic performance, shareholder communication, business portfolio bolstering, and risk management
Employees
  • HR-related issues such as changes in business environment and wage negotiations
  • Employee communication and happiness, benefits, capacity building
Suppliers
  • Issues related to win-win cooperation such as fair contracts and unfair trade
  • Shared growth, business innovation and growth, ethical management, customer happiness
Local communities
  • Issues such as environmental protection and social contribution
  • Climate change response, social enterprise ecosystem creation, social enterprise cooperation, and donations
Stakeholder Major ESG Issues and Expectations
Companies Invested
  • Business innovation and growth, communication channels, ethical management, climate change response, and environmental management
  • Customer satisfaction and economic performance
Shareholders & Investors
  • Stock price and dividend change issues, business environment changes and business performance, general shareholders’ meeting
  • Business innovation and growth, economic performance, shareholder communication, business portfolio bolstering, and risk management
Employees
  • HR-related issues such as changes in business environment and wage negotiations
  • Employee communication and happiness, benefits, capacity building
Suppliers
  • Issues related to win-win cooperation such as fair contracts and unfair trade
  • Shared growth, business innovation and growth, ethical management, customer happiness
Local communities
  • Issues such as environmental protection and social contribution
  • Climate change response, social enterprise ecosystem creation, social enterprise cooperation, and donations