Stakeholder Engagement
Stakeholder Engagement Process
SK Square promotes the happiness and value of its stakeholders and grows together with them through communicating through various channels.
- Stakeholder identification
- Communication channel operation
- Materiality assessment and implementation of core needs
- Monitoring
- Stakeholder value boosting
Stakeholder Communication Channels
Stakeholder |
Communication channel |
Customer (subsidiaries)
|
-
Corporate website (ongoing), Customer satisfaction surveys (annually), Customer Center (ongoing), Corporate social media channels (ongoing)
|
Shareholders & Investors
|
-
General shareholders’ meeting (annually), Investor meetings (as needed), Corporate briefings (annually), Annual report (annually)
|
Employees
|
-
Management council (regularly), Employee happiness survey (annually), Internal portal (ongoing), Grievance channels (ongoing)
|
Suppliers
|
-
Supplier meetings (as needed), Shared growth programs (ongoing), Ethical management reporting channel (ongoing), Online procurement system (ongoing)
|
Local Communities
|
-
Corporate website (ongoing), Social enterprise ecosystem support program (ongoing), Disclosures (regularly)
|
Governments
|
-
Corporate website (ongoing), Public service support (as needed), ESG report (regularly), Disclosures (regularly)
|
Stakeholder |
Communication channel |
Customer (subsidiaries)
|
-
Corporate website (ongoing), Customer satisfaction surveys (annually), Customer Center (ongoing), Corporate social media channels (ongoing)
|
Shareholders & Investors
|
-
General shareholders’ meeting (annually), Investor meetings (as needed), Corporate briefings (annually), Annual report (annually)
|
Employees
|
-
Management council (regularly), Employee happiness survey (annually), Internal portal (ongoing), Grievance channels (ongoing)
|
Suppliers
|
-
Supplier meetings (as needed), Shared growth programs (ongoing), Ethical management reporting channel (ongoing), Online procurement system (ongoing)
|
Local Communities
|
-
Corporate website (ongoing), Social enterprise ecosystem support program (ongoing), Disclosures (regularly)
|
Governments
|
-
Corporate website (ongoing), Public service support (as needed), ESG report (regularly), Disclosures (regularly)
|
Stakeholder Value Enhancement Goals
- Conduct materiality assessment based on stakeholder opinions regularly (once a year)
- Shorten stakeholder communication channel operation intervals and boost their participation
Key Stakeholders’ Interests and our response
Customers (subsidiaries)
|
Interests |
-
Waste reduction and recycling
-
Energy saving
-
Enhancing customer privacy protection
-
Enhancing customer satisfaction
|
SK Square’s Response |
-
Participate in global environmental initiatives
-
Establish and operate an environmental performance monitoring system
-
Establish information protection policies and information protection management systems
-
Establish VOC management and response systems for subsidiaries
|
Shareholders & Investors
|
Interests |
-
Investment portfolio diversification and corporate value maximization
-
Responsible ESG investment
-
Climate change response
-
Expansion of green business and investments
|
SK Square’s Response |
-
Build an ESG investment portfolio
-
Establish an ESG investment process
-
Introduce and apply an ESG investment checklist
-
Establish the SK Square Net-Zero 2040 Roadmap
-
Promote the development of eco-friendly products and technologies by subsidiaries
|
Employees
|
Interests |
-
Employee empowerment
-
An employee-friendly corporate culture
-
Fair performance evaluation and compensation
|
SK Square’s Response |
-
Operate an employee-management council
-
Establish a human resource development system
-
Operate human resource development and capacity building programs
-
Operate work-life balance and family-friendly programs
-
Monitor employee’s organizational engagement
|
Suppliers
|
Interests |
-
Integrated management of financial and non-financial risks
-
Sustainable sourcing
-
Shared growth with suppliers
|
SK Square’s Response |
-
Establish an integrated risk management system
-
Establish a responsible minerals management system for subsidiaries
-
Establish a supplier ESG risk management system
|
Local communities
|
Interests |
-
Social contribution strategy and performance management
-
Corporate social responsibility
|
SK Square’s Response |
-
Establish SK Square social responsibility strategies
-
Implement policies to support social enterprises
-
Create social value in connection with the business activities of subsidiaries
|
Governments
|
Interests |
-
Enhanced environmental management
-
Waste reduction and recycling
-
Sustainable sourcing
|
SK Square’s Response |
-
Establish environmental management strategies and environmental management policies
-
Operate an environmental performance monitoring system for waste management and other aspects
-
Establish a supplier ESG risk management system
|
Stakeholder |
Interests |
SK Square’s Response |
Customers (subsidiaries)
|
-
Waste reduction and recycling
-
Energy saving
-
Enhancing customer privacy protection
-
Enhancing customer satisfaction
|
-
Participate in global environmental initiatives
-
Establish and operate an environmental performance monitoring system
-
Establish information protection policies and information protection management systems
-
Establish VOC management and response systems for subsidiaries
|
Shareholders & Investors
|
-
Investment portfolio diversification and corporate value maximization
-
Responsible ESG investment
-
Climate change response
-
Expansion of green business and investments
|
-
Build an ESG investment portfolio
-
Establish an ESG investment process
-
Introduce and apply an ESG investment checklist
-
Establish the SK Square Net-Zero 2040 Roadmap
-
Promote the development of eco-friendly products and technologies by subsidiaries
|
Employees
|
-
Employee empowerment
-
An employee-friendly corporate culture
-
Fair performance evaluation and compensation
|
-
Operate an employee-management council
-
Establish a human resource development system
-
Operate human resource development and capacity building programs
-
Operate work-life balance and family-friendly programs
-
Monitor employee’s organizational engagement
|
Suppliers
|
-
Integrated management of financial and non-financial risks
-
Sustainable sourcing
-
Shared growth with suppliers
|
-
Establish an integrated risk management system
-
Establish a responsible minerals management system for subsidiaries
-
Establish a supplier ESG risk management system
|
Local communities
|
-
Social contribution strategy and performance management
-
Corporate social responsibility
|
-
Establish SK Square social responsibility strategies
-
Implement policies to support social enterprises
-
Create social value in connection with the business activities of subsidiaries
|
Governments
|
-
Enhanced environmental management
-
Waste reduction and recycling
-
Sustainable sourcing
|
-
Establish environmental management strategies and environmental management policies
-
Operate an environmental performance monitoring system for waste management and other aspects
-
Establish a supplier ESG risk management system
|