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Stakeholder Engagement

Stakeholder Engagement Process

SK Square promotes the happiness and value of its stakeholders and grows together with them through communicating through various channels.

  1. Stakeholder identification
  2. Communication channel operation
  3. Materiality assessment and implementation of core needs
  4. Monitoring
  5. Stakeholder value boosting

Stakeholder Communication Channels

Stakeholder Communication channel
Customer (subsidiaries)
  • Corporate website (ongoing), Customer satisfaction surveys (annually), Customer Center (ongoing), Corporate social media channels (ongoing)
Shareholders & Investors
  • General shareholders’ meeting (annually), Investor meetings (as needed), Corporate briefings (annually), Annual report (annually)
Employees
  • Management council (regularly), Employee happiness survey (annually), Internal portal (ongoing), Grievance channels (ongoing)
Suppliers
  • Supplier meetings (as needed), Shared growth programs (ongoing), Ethical management reporting channel (ongoing), Online procurement system (ongoing)
Local Communities
  • Corporate website (ongoing), Social enterprise ecosystem support program (ongoing), Disclosures (regularly)
Governments
  • Corporate website (ongoing), Public service support (as needed), ESG report (regularly), Disclosures (regularly)
Stakeholder Communication channel
Customer (subsidiaries)
  • Corporate website (ongoing), Customer satisfaction surveys (annually), Customer Center (ongoing), Corporate social media channels (ongoing)
Shareholders & Investors
  • General shareholders’ meeting (annually), Investor meetings (as needed), Corporate briefings (annually), Annual report (annually)
Employees
  • Management council (regularly), Employee happiness survey (annually), Internal portal (ongoing), Grievance channels (ongoing)
Suppliers
  • Supplier meetings (as needed), Shared growth programs (ongoing), Ethical management reporting channel (ongoing), Online procurement system (ongoing)
Local Communities
  • Corporate website (ongoing), Social enterprise ecosystem support program (ongoing), Disclosures (regularly)
Governments
  • Corporate website (ongoing), Public service support (as needed), ESG report (regularly), Disclosures (regularly)

Stakeholder Value Enhancement Goals

  • Conduct materiality assessment based on stakeholder opinions regularly (once a year)
  • Shorten stakeholder communication channel operation intervals and boost their participation

Key Stakeholders’ Interests and our response

Customers (subsidiaries)
Interests
  • Waste reduction and recycling
  • Energy saving
  • Enhancing customer privacy protection
  • Enhancing customer satisfaction
SK Square’s
Response
  • Participate in global environmental initiatives
  • Establish and operate an environmental performance monitoring system
  • Establish information protection policies and information protection management systems
  • Establish VOC management and response systems for subsidiaries
Shareholders & Investors
Interests
  • Investment portfolio diversification and corporate value maximization
  • Responsible ESG investment
  • Climate change response
  • Expansion of green business and investments
SK Square’s
Response
  • Build an ESG investment portfolio
  • Establish an ESG investment process
  • Introduce and apply an ESG investment checklist
  • Establish the SK Square Net-Zero 2040 Roadmap
  • Promote the development of eco-friendly products and technologies by subsidiaries
Employees
Interests
  • Employee empowerment
  • An employee-friendly corporate culture
  • Fair performance evaluation and compensation
SK Square’s
Response
  • Operate an employee-management council
  • Establish a human resource development system
  • Operate human resource development and capacity building programs
  • Operate work-life balance and family-friendly programs
  • Monitor employee’s organizational engagement
Suppliers
Interests
  • Integrated management of financial and non-financial risks
  • Sustainable sourcing
  • Shared growth with suppliers
SK Square’s
Response
  • Establish an integrated risk management system
  • Establish a responsible minerals management system for subsidiaries
  • Establish a supplier ESG risk management system
Local communities
Interests
  • Social contribution strategy and performance management
  • Corporate social responsibility
SK Square’s
Response
  • Establish SK Square social responsibility strategies
  • Implement policies to support social enterprises
  • Create social value in connection with the business activities of subsidiaries
Governments
Interests
  • Enhanced environmental management
  • Waste reduction and recycling
  • Sustainable sourcing
SK Square’s
Response
  • Establish environmental management strategies and environmental management policies
  • Operate an environmental performance monitoring system for waste management and other aspects
  • Establish a supplier ESG risk management system
Stakeholder Interests SK Square’s Response
Customers (subsidiaries)
  • Waste reduction and recycling
  • Energy saving
  • Enhancing customer privacy protection
  • Enhancing customer satisfaction
  • Participate in global environmental initiatives
  • Establish and operate an environmental performance monitoring system
  • Establish information protection policies and information protection management systems
  • Establish VOC management and response systems for subsidiaries
Shareholders & Investors
  • Investment portfolio diversification and corporate value maximization
  • Responsible ESG investment
  • Climate change response
  • Expansion of green business and investments
  • Build an ESG investment portfolio
  • Establish an ESG investment process
  • Introduce and apply an ESG investment checklist
  • Establish the SK Square Net-Zero 2040 Roadmap
  • Promote the development of eco-friendly products and technologies by subsidiaries
Employees
  • Employee empowerment
  • An employee-friendly corporate culture
  • Fair performance evaluation and compensation
  • Operate an employee-management council
  • Establish a human resource development system
  • Operate human resource development and capacity building programs
  • Operate work-life balance and family-friendly programs
  • Monitor employee’s organizational engagement
Suppliers
  • Integrated management of financial and non-financial risks
  • Sustainable sourcing
  • Shared growth with suppliers
  • Establish an integrated risk management system
  • Establish a responsible minerals management system for subsidiaries
  • Establish a supplier ESG risk management system
Local communities
  • Social contribution strategy and performance management
  • Corporate social responsibility
  • Establish SK Square social responsibility strategies
  • Implement policies to support social enterprises
  • Create social value in connection with the business activities of subsidiaries
Governments
  • Enhanced environmental management
  • Waste reduction and recycling
  • Sustainable sourcing
  • Establish environmental management strategies and environmental management policies
  • Operate an environmental performance monitoring system for waste management and other aspects
  • Establish a supplier ESG risk management system